35+ Licensed Therapists First Session Within 7 Days Insurance Accepted HIPAA Secure FL · NY · NJ · PA
About Us

About Advanced
Client Care — A
Teletherapy Practice
in Florida and Beyond

Real People. Real Care. Real Results.

Advanced Client Care is a Teletherapy Practice in Florida, New York, New Jersey, and Pennsylvania dedicated to making mental health care accessible for everyone.

We were founded with one simple belief: everyone deserves to feel heard, supported, and empowered.

Our entire practice operates via telehealth so you can access care from anywhere in our service states.

Licensed therapist at Advanced Client Care teletherapy practice in Florida
Our Story

Born From Frustration and Hope

Advanced Client Care was born from frustration and hope. Cedric and Nicole, both longtime mental health professionals, had witnessed too many clients fall through the cracks of broken systems. They knew therapy could be better. So they built ACC to be what traditional care wasn't: responsive, ethical, and deeply personal.

From living-room sessions in their early days to now serving hundreds of clients virtually across multiple states, Cedric and Nicole's vision hasn't changed. We believe every person deserves a therapist who truly sees them, and a care system that shows up without judgment.

Cedric Bell and Nicole Albanese-Bell bring decades of clinical and leadership experience to Advanced Client Care. Cedric's background in both mental health and emergency medicine grounds the agency in calm, decisive care, while Nicole's expertise in trauma-informed therapy and sex therapy shapes the heart-centered, inclusive model that defines ACC. As co-founders, they continue to lead with integrity behind the scenes — mentoring clinicians, shaping systems, and ensuring that ACC remains true to its mission: care that's real, relational, and rooted in purpose.

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Our Values

Compassion, Always

We lead with empathy because healing starts when you feel safe.

Support for Our Therapists

We don't just care for clients, we care for our clinicians too.

Cultural Humility

We meet you where you are, honoring your story and identity.

Growth and Accountability

We're always learning, improving, and listening.

Access Matters

Care shouldn't be complicated. We make it simple and flexible.

Meet the Team Behind the Care

Real People. Real Values. Real Support.

Advanced Client Care employs staff members who bring compassion and integrity and purpose to their work alongside their professional qualifications. Our entire staff from clinical leadership to operations and billing works together to create mental health care experiences that feel human and accessible and supportive throughout the entire process.

Susel Villarreal Suarez, CEO of Advanced Client Care LLC

Susel Villarreal Suarez

BA

Chief Executive Officer

Why I love working at ACC

Because making it easy for someone to say 'yes' to help is powerful.

Susel leads operations at Advanced Client Care with clarity and compassion, making quality mental health support more accessible. With psychology and public administration training from FIU, she oversees billing, administration and platform growth across FL, NJ, and PA. Since becoming CEO in 2022, she has expanded ACC as a trusted telehealth agency while supporting CNS Billing and Credentialing.

Tiffany Graham LCSW MCAP QS, Clinical Director at Advanced Client Care LLC

Tiffany Graham

LCSW, MCAP, QS

Clinical Director

Why I love working at ACC

We're empowered to be both clinically excellent and deeply human.

Tiffany is a Licensed Clinical Social Worker and Certified EMDR Specialist with a Master's in Social Work from FIU. As Clinical Director, she leads therapist support, clinical compliance, and quality of care across all states ACC serves. She also guides hiring, upholds ethical standards, and contributes over a decade of specialized expertise in trauma and addiction treatment.

Nicky Villarreal, Billing Manager at Advanced Client Care LLC

Nicky Villarreal

BA

Billing Manager

Why I love working at ACC

Because our values show up in every single invoice, follow-up, and phone call.

Nicky Villarreal brings strong programming and IT expertise to their role as Billing Manager at ACC. With certifications from Valencia College, Nicky ensures smooth and accurate billing operations while also supporting ACC's ongoing growth with a genuine passion for learning and innovation. Their commitment to detail, efficiency, and care keeps systems running with integrity every day.

Jill Stellaccio MS CAC, Director of Client Satisfaction at Advanced Client Care LLC

Jill Stellaccio

MS, CAC

Director of Client Satisfaction

Why I love working at ACC

Because we remove the red tape that stops people from getting help.

Jill brings over 15 years of experience in dual-diagnosis care and client advocacy. Certified in Addiction Counseling since 2009, she holds a BA in Psychology and an MS in Forensic Psychology from Nova Southeastern University. At ACC, Jill leads our Client Satisfaction Team and intake process with care, efficiency, and deep clinical insight, helping ensure every client's journey starts with clarity and support.

About Us

About Advanced Client Care LLC

Advanced Client Care LLC is a licensed telehealth mental health practice founded by Cedric Bell and Nicole Albanese-Bell.

The practice provides therapy services across Florida, New York, New Jersey, and Pennsylvania through a HIPAA-compliant secure video platform.

Advanced Client Care accepts Humana, UnitedHealthcare, Aetna, Cigna, Blue Cross Blue Shield, Florida Blue, AvMed, Oscar, Medicare, Optum, Lucet, and BHS, and offers FSA, HSA, and Afterpay options.

First appointments are typically scheduled within 7 days. Call 561-779-0748 or visit advancedclientcare.org to get started.

Insurance Partners

We're a Preferred Provider

ACC partners with most major insurance companies to ensure your care is affordable and accessible. We also accept FSA, HSA, and Afterpay.

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Your Next Step

Ready to Meet Your Therapist?

Getting started with Advanced Client Care takes less than 5 minutes.

Our team will personally match you with the right therapist for your goals and background.